Disclosure/Rebate Schedule
HomeServe USA Repair Management (Florida) Corp. (HSRMF) will offer the purchasers of the following home service contracts (sold in connection with HSRMF’s relationship with FPL Energy Services) an instant rebate for these home warranty products provided by Northcoast Warranty Services, License #49123. The amount of and the availability of the rebate will by no means depend upon the age, sex, race, nationality, ethnic origin, marital status, or occupation of the consumer. The rebate will be available to all customers purchasing this coverage. The plans are as follows:
Cooling System Plans:
• For the cooling system plan covering heat pumps, which normally costs $29.99, HSRMF will provide an instant rebate of $14.99 per month for one year, or 50% of the cost of the plan. This means that you will pay $29.99 per month for the coverage after the first year instant rebate.
• For the cooling system plan which covers heat pumps and provides an annual tune up, which normally costs $37.99, HSRMF will provide an instant rebate of $18.99 per month for one year, or 50% of the cost of the plan. This means that you will pay $37.99 per month for the coverage after the first year instant rebate.
Exterior Electrical Line Coverage:
• For the exterior electrical line system plan, which normally costs $4.99, HSRMF will provide an instant rebate of $2.49 per month for one year, or 50% of the cost of the plan. This means that you will pay $4.99 per month for the coverage after the first year instant rebate.
Interior Electrical Line Coverage:
• For the interior electrical line system plan, which normally costs $6.49, HSRMF will provide an instant rebate of $3.24 per month for one year, or 50% of the cost of the plan. This means that you will pay $6.49 per month for the coverage after the first year instant rebate.
Water Heater Repair and Replacement Plan:
• For the water heater repair and replacement plan, which normally costs $9.49, HSRMF will provide an instant rebate of $4.74 per month for one year, or 50% of the cost of the plan. This means that you will pay $9.49 per month for the coverage after the first year instant rebate.
Exterior Water Service Line Plus Coverage:
• For the exterior water service line plan, which normally costs $7.49, HSRMF will provide an instant rebate of $3.74 per month for one year, or 50% of the cost of the plan. This means that you will pay $7.49 per month for the coverage after after the first year instant rebate.
Exterior Sewer/Septic Line Plus Coverage:
• For the exterior sewer/septic line plan, which normally costs $9.99, HSRMF will provide an instant rebate of $4.99 per month for one year, or 50% of the cost of the plan. This means that you will pay $9.99 per month for the coverage after the first year instant rebate.
Interior Plumbing and Drainage System Coverage:
• For the interior plumbing and draining system plan, which normally costs $13.99, HSRMF will provide an instant rebate of $6.99 per month for one year, or 50% of the cost of the plan. This means that you will pay $6.99 per month for the coverage after the first year instant rebate.
Electrical Line Coverage:
• For Electrical Line Coverage, which normally costs $7.99, HSRMF will provide an instant rebate of $3.99 per month for one year, or 50% of the cost of the plan. This means that you will pay $7.99 per month for the coverage after the first year instant rebate.
Electrical Line Plus Coverage:
• For Electrical Line Plus Coverage, which normally costs $8.99, HSRMF will provide an instant rebate of $4.49 per month for one year, or 50% of the cost of the plan. This means that you will pay $8.99 per month for the coverage after the first year instant rebate.
Exterior Electrical Line Plus Coverage:
• For Exterior Electrical Line Plus Coverage, which normally costs $5.99, HSRMF will provide an instant rebate of $2.99 per month for one year, or 50% of the cost of the plan. This means that you will pay $5.99 per month for the coverage after the first year instant rebate.
This Plan includes:
- $3,000 maximum benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
- Exterior Electrical Line
Exclusions:
- Damage or failure due to disconnection or interruption to the main electrical supply, transformers, repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage door systems, and thermostats and similar type systems, generators, non-utility supplied power and/or lines, appliances, meter pedestals, pool heaters, fixtures or fittings, lines to secondary buildings or any structure other than your home or detached garages and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it is maintained by FPL. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
This Plan includes:
- Unlimited annual benefit amount
- Unlimited service calls ($5,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
- Exterior Sewer/Septic Line
- Exterior Sewer/Septic Line Restoration
- Drain Cleaning
Exclusions:
- Septic/collection tanks; leaching fields; grinder pumps; non-conforming drain lines; branch lines; replacement of any artificial grass or plants; restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
This Plan includes:
- Unlimited annual benefit amount
- Exterior Water Service Line: Multiple service calls / $5,000 per call
- Exterior Water Service Line Restoration: Multiple service calls / $1,000 per call
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
- Exterior Water Service Line
- Exterior Water Service Line Restoration
Exclusions:
- Frozen lines, branch lines, any tanks or appliances, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
This Plan includes:
- $5,000 maximum benefit amount
- 2 calls / $2,500 per call
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
- Interior Plumbing
- Interior Drainage Lines
Exclusions:
- Appliances, fittings and fixtures; vent stacks; pressure reducing valves; backflow prevention devices; pumps or grinders; non-conforming drain lines; frozen pipes; fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Frequently asked questions
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Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts.
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You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
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Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
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HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.
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Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
*This optional coverage is offered by FPL Home, Florida License #E099597, and not Florida Power & Light Company (“FPL”). FPL Home is an unregulated subsidiary of FPL. The coverage is administered by *HomeServe USA Repair Management (Florida) Corp. (“HomeServe”), Florida License #P129179, with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850. The coverage is provided by the contract issuer as stated under each individual plan. FPL Home, HomeServe and Northcoast Warranty Services are each separate and independent companies. This service plan is not provided by your local electric or water utility. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from FPL. FPL Home and HomeServe entered into a commercial agreement to introduce these plans.
